Carrier zone Customer zone

Spedimex sp. z o.o. Privacy Policy

Spedimex Sp. z o.o. attaches great importance to transparency and respects everyone's fundamental right to privacy. It is very important to us to ensure the confidentiality of your data. We make every effort to ensure that the adopted safeguards and rules for the use of information collected in our databases guarantee confidentiality and security.

This Privacy Policy of Spedimex Sp. z o.o. is to explain how we handle information about you. The terms and expressions used in this Policy have the following meanings:

  • personal data - within the meaning of Article 4 (1) of the GDPR means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be directly or indirectly identified;
  • processing - within the meaning of Article 4 (2) of the GDPR means an operation or a set of operations performed on personal data or sets of personal data in an automated or non-automated manner, such as collecting, recording, organizing, organizing, storing, adapting or modifying, downloading, viewing, using, disclosing by sending, disseminating or otherwise providing, adjusting or combining, limiting, removing or destroying;
  • GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (general regulation on data protection);
  • Administrator - within the meaning of Article 4 (7) GDPR means the Data Administrator, so the entity independently or jointly with others determines the purposes and methods of personal data processing. Whenever this Policy refers to the Administrator, it is understood as Spedimex Sp. z o.o., which independently decides about the purposes and methods of personal data processing;

If you want to know the details of our collection and use of your personal data, please read this Privacy Policy document.

  • What data can we process?

    The scope of your personal data that we will process may vary depending on the service you use. We may obtain your personal data in the following ways:

    • When filling in the contact form, sending a request for an offer, as well as filling in the form regarding offers addressed directly to carriers (carrier's zone). In addition, when applying for currently posted job offers, internships and internships, we will ask you to provide your basic contact details and attach application documents.
      In the Customer Area, we provide you with, among others the ability to track and send parcels and submit complaints.
    • Automatically, when you use the Administrator's website:
      During your visit to our website and use of our website, data about your visit and activity are automatically collected, in particular your IP address, domain name, browser type, and operating system type. More information in the section on cookies (see Cookies Policy of Spedimex Sp. z o.o.).


  • Purposes of processing the data

    §  1. Administrator
    According to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation ), Journal of Laws UE.L.2016.119.1 (hereinafter: GDPR), we would like to inform you that the data administrator is Spedimex Sp. z o.o. with its seat in Stryków, Sosnowiec 15A, postal code
    When obtaining your data, the Administrator will inform you exactly in the information clause about their identity.

    §  2. What data do we obtain and how do we use them?
    Each time the Administrator asks for any personal data, he will inform you exactly about the conditions of their processing.
    The data concerning you may be collected by the Administrator using the forms available on the website. Your personal data may also be obtained by the Administrator if you write or call him using the contact details provided on the website.

    Your data may be used by the Administrator, inter alia, for the following purposes:

    • in connection with the provision of services by the Administrator, i.e. in order to take steps to conclude a contract in connection with your request, including to prepare an offer dedicated to you, and in the case of concluding a contract between you and the Administrator also to implement the concluded contract, based on Article 6 (1) (b) of the GDPR, until the subject of the contract is fully completed or until its termination or expiry;
    • contact, pursuant to Article 6 (1) (f) of the GDPR - the legitimate interest of the Administrator, which is the formulation of an answer to your question;
    • marketing, the basis for the processing of personal data is the Administrator’s legitimate interest - Article 6 (1) (f) GDPR – marketing of own services, creating a positive image of the Administrator, establishing new market relations;
    • establishing, investigating or defending against any claims that may arise in connection with your use of the services provided by the Administrator. In this case, your data will be used based on the need to implement the legitimate interest of the Administrator in the form of securing claims, i. e. pursuant to Article 6 (1) (f) GDPR;
    • implementation of the recruitment process. The legal basis for data processing is the right to request data necessary to take action before concluding the contract to the extent indicated in art. 221 of the Labor Code (Article 6 (1) (b) of the GDPR, and in the remaining scope, consent to the processing of personal data, which may be revoked at any time (Article 6 (1) (a) of the GDPR). The data may also be processed for the purpose of establishing, investigating and securing any claims and defending against these claims related to the recruitment process - pursuant to Article 6 (1) (f) of the GDPR;

    conclusion and implementation of an apprenticeship and internship contract, pursuant to Article 6 (1) (b) GDPR

    § 3. Who can access your personal data?
    Your data may be transferred to external entities to the extent necessary to achieve the above-mentioned purposes of their processing. These are entities cooperating with the Administrator, i. e. law and tax offices, entities providing debt collection services and entities providing services to the Administrator on the basis of separately concluded entrustment agreements (e.g. hosting provider, entities providing IT services).

    Your data may also be transferred to entities authorized to access them in accordance with generally applicable provisions of law (e.g. the police, prosecutor, courts).

    Your personal data will not be transferred to entities located outside the European Economic Area (so-called third country) or international organizations, unless you expressly consent to it or when it is required by applicable law.

    § 4. Other information
    Providing personal data is voluntary, it is a necessary condition to conclude a contract with the Administrator or it may be required by law - all depending on the service and scope of services provided by the Administrator. The Administrator will each time inform you in an appropriate information clause about the voluntary nature or the need to disclose personal data to the Administrator.

    Your personal data, as the Administrator's Customer, will not be subject to automated decision-making processes, including profiling.

  • The rights of the person whom the data concerns

    In connection with the processing of your data, you have the following rights:

    • the right to request access to the content of your personal data;
    • the right to request rectification of your personal data if you believe that the data is incorrect or incomplete;
    • the right to request the deletion of your personal data if:
      - your data is no longer necessary for the purposes for which it was collected by the Administrator;
      - you withdraw your consent to the processing of data and the Administrator has no other legal basis to process this personal data;
      - you object to the processing of personal data and the Administrator does not have overriding legitimate grounds for processing, despite the objection, or you object to the processing of personal data for direct marketing purposes;
      - your data has been processed unlawfully;
      - your data should be deleted in order to comply with the legal obligation or the data was collected in connection with the provision of information society services offered to children;

    The right to delete data does not apply to data processed on the basis of applicable law or data processed in order to establish, defend, pursue any claims.

    • the right to request the restriction of personal data processing if:
      you will notice that the data is incorrect - you may request that the processing of your data be restricted for a period allowing the Administrator to check the correctness of this data;
    • your data is processed unlawfully, but you do not want it to be deleted by the Administrator;
    • We no longer need your data, but you may need it to establish, assert or defend claims;
    • you object to the processing of data - until it is determined whether the legally justified grounds on the part of the Administrator override the grounds of your objection;
    • the right to object to the processing of personal data if the processing takes place on the basis of the legitimate interest of the Administrator and the objection is justified by your specific situation.

    You also have the right to withdraw the consents on the basis of which we process your personal data and consents to use your e-mail address and telephone number for the purpose of conducting marketing activities, but the withdrawal of consent does not affect the lawfulness of actions that were performed before the withdrawal consent.

    Please be advised that you have the right to lodge a complaint if you believe that the processing of data violates the provisions of the GDPR. The complaint should be submitted to the supervisory body, which from May 25, 2018 is the President of the Office for Personal Data Protection

  • Personal data safety

    We undertake to protect your personal data in accordance with applicable regulations, in particular not to disclose them to third parties and to process them only for the purposes specified in this Privacy Policy.

    Personal data is protected against unlawful disclosure to unauthorized persons, removal by unauthorized persons, destruction, loss, damage or alteration as well as processing inconsistent with generally applicable law. We use appropriate security measures to protect your data. These include internal controls of collected data, storage and processing procedures, and physical and IT security measures to protect against unauthorized access to systems in which we store personal data. Communication between your computer and our server when we collect your personal data is encrypted using the SSL (Secure Socket Layer) protocol.

  • Have you got any questions? Contact us

    If you have any questions or concerns regarding the processing of your data by the Administrator, please contact us: 

    Data Protection Inspector
    Spedimex Sp. z.o.o.
    Sosnowiec 15A
    95-010 Stryków

    You can also contact the Administrator of your data via the Administrator's correspondence address (with the annotation "Personal data").

Our website uses cookies saved in the browser's memory. Detailed information on the purpose of their use, combining with other data held by the Administrator and changing cookie settings, as well as removing them from the web browser, can be found in the Privacy Policy